Master Services Agreement

Taurus Labs LLC — Last Updated: February 2026

This Master Services Agreement ("Agreement") is entered into by and between Taurus Labs LLC ("Taurus Labs," "we," "us," or "our") and the client entity or individual accepting this Agreement ("Client," "you," or "your").

By purchasing services, creating an account, or clicking "I Agree," Client agrees to be bound by this Agreement.

1. SERVICES

Taurus Labs provides website design, web application development, software-related services, and related digital services ("Services").

Specific services, pricing, deliverables, and timelines are defined by:

  • The bundle or services selected at checkout, and
  • Any associated order form, subscription, or intake submission (collectively, the "Scope of Work").

This Agreement governs all Services unless otherwise agreed in writing.

2. ENGAGEMENT STRUCTURE

Services may be provided as:

  • One-time project services
  • Ongoing subscription or monthly services
  • Optional add-on services, including but not limited to app store publishing

Work begins only after:

  • Payment has been successfully processed, and
  • The required onboarding intake has been completed and submitted.

3. PAYMENTS AND BILLING

  • All fees are due in advance unless otherwise stated.
  • Subscriptions are billed automatically on a recurring basis.
  • Client authorizes Taurus Labs to charge the payment method on file.
  • Failed or late payments may result in immediate suspension of Services.
  • Taurus Labs is not required to deliver, launch, or continue work while payment is outstanding.
  • Fees are non-refundable once Services have begun, except where required by law.

4. SCOPE CONTROL AND CHANGE REQUESTS

  • The onboarding intake submission defines the initial project scope.
  • Once submitted, the scope is considered locked.
  • Any changes, additions, or revisions outside the agreed scope require a formal change request.
  • Approved changes may result in additional fees and/or timeline adjustments.
  • Verbal or informal requests are not binding.

5. CLIENT RESPONSIBILITIES

Client agrees to:

  • Provide accurate, complete, and timely information
  • Supply required content, approvals, and feedback promptly
  • Ensure all materials provided are legally owned or licensed
  • Respond to review requests within a reasonable timeframe
  • Delays caused by Client may extend timelines without penalty to Taurus Labs.

6. FEEDBACK AND APPROVAL

  • Client review periods will be communicated per milestone.
  • Failure to respond within the stated review period may be deemed approval.
  • Revisions are limited to those included in the selected bundle.
  • Additional revisions require a change request.

7. INTELLECTUAL PROPERTY

Client Ownership

Upon full payment, Client owns the final, delivered work product specifically created for Client.

Taurus Labs Retained Rights

Taurus Labs retains ownership of:

  • Internal frameworks, components, templates, tools, systems, and methodologies
  • Pre-existing materials
  • General know-how and processes

Nothing in this Agreement transfers ownership of Taurus Labs' proprietary systems.

8. PORTFOLIO AND ATTRIBUTION

Unless Client requests confidentiality in writing, Taurus Labs may:

  • Display completed work in portfolios, case studies, websites, and marketing
  • Reference Client's name and logo for promotional purposes

9. CONFIDENTIALITY

Both parties agree to keep confidential any non-public business, technical, or proprietary information disclosed during the engagement. Confidentiality obligations survive termination.

10. NON-CIRCUMVENTION

Client agrees not to:

  • Bypass Taurus Labs to work directly with Taurus Labs' contractors or vendors
  • Reverse engineer or replicate Taurus Labs' systems for resale or competitive use

11. THIRD-PARTY SERVICES

Services may rely on third-party platforms, tools, APIs, hosting providers, or app stores.

Taurus Labs:

  • Does not control third-party services
  • Is not responsible for outages, pricing changes, policy changes, or service disruptions
  • Does not guarantee third-party approvals or performance

Client is responsible for ongoing third-party fees unless otherwise stated.

12. APP STORE PUBLISHING

  • App store publishing is a separate paid service unless explicitly included.
  • Approval by Apple App Store or Google Play is not guaranteed.
  • Taurus Labs is not responsible for rejections or delays caused by platform policies.

13. NO GUARANTEES

Taurus Labs does not guarantee:

  • SEO rankings
  • Revenue, conversions, or business outcomes
  • App store approval
  • Market performance

Client acknowledges results depend on many factors beyond Taurus Labs' control.

14. SUSPENSION AND TERMINATION

Taurus Labs may suspend or terminate Services for:

  • Non-payment
  • Abuse, harassment, or misuse of systems
  • Violation of this Agreement

Client may cancel subscriptions according to the stated cancellation policy.

Termination does not relieve Client of payment obligations for work performed.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Taurus Labs is not liable for indirect, incidental, or consequential damages
  • Total liability is limited to the fees paid by Client in the preceding three months

16. INDEMNIFICATION

Client agrees to indemnify and hold harmless Taurus Labs from claims arising from:

  • Client-provided content
  • Intellectual property violations
  • Misuse of delivered work

17. FORCE MAJEURE

Neither party is liable for delays caused by events beyond reasonable control, including outages, natural disasters, or governmental actions.

18. GOVERNING LAW

This Agreement is governed by the laws of the State of New York, without regard to conflict of law principles.

19. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions. Any amendments must be in writing.

20. ACCEPTANCE

By clicking "I Agree," submitting payment, or accessing Taurus Labs services, Client acknowledges acceptance of this Agreement.